Time's Harvest, Fall 1997
Quiz Questions for In the Age of the Smart Machine
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1. Define or describe the following terms as used by the author.
| a. Rationalization | c. Revolution | e. Action-centered | f. Electronic text | |
| b. Informate | d. Intellective skills | skills |
2. A. Describe the conflict between informating and hierarchical management.
B. What recommendations does the author give for firms desiring the full benefits of
computer technology? What is the basis for these recommendations?
3. A. What are the two principal industries that the author analyzes in this book?
B. Describe the level of automation in each of these industries?
4. Describe the development of office and clerical work as presented in this book.
5. A. What is the Panopticon that the author presents in this book?
B. What is the significance of the Panopticon in the age of automation? For workers? For
middle management?
6. A. What is the nature of work in the age of the smart machine?
B. What are the dangers for workers?
C. What are the opportunities or potential benefits for workers?